Measuring progress and improvements is of utmost importance at Focus on U!.
We rely on user performance metrics to show results and measurable improvements. We believe that “you cannot manage what you cannot measure.”
Therefore, we define metrics that are meaningful to you and to your stakeholders and we measure user performance in order to provide you with the knowledge to meet your goals.
We evaluate design changes to identify what’s working and what’s not. And, then we help you develop a strategy to improve user performance and satisfaction.